FAQ

  • Yes! All of our products are designed with sustainability in mind, though the level of sustainability varies depending on the manufacturer and materials used. We prioritize working with suppliers that use environmentally responsible materials and production methods.

  • These are key measurements used to understand how materials affect sound:

    • NRC (Noise Reduction Coefficient): Measures how much sound a material absorbs. The higher the rating, the better it is at reducing echoes. Continue reading STC vs NRC

    • STC (Sound Transmission Class): Tells how well a material blocks sound from travelling through walls or partitions. A higher STC means better sound isolation.

    CAC (Ceiling Attenuation Class): Measures how well a ceiling system prevents sound from passing between rooms through the ceiling plenum.

  • Yes, we do! We can distribute our products across Canada and arrange shipments to multiple locations.

  • We specialize in a range of acoustic and architectural solutions, including:

  • Yes, we offer installation services for select interior projects. Contact us to see if your project qualifies.

  • We primarily serve British Columbia (BC), Alberta (AB), Manitoba (MB), Saskatchewan (SK), Northwest Territories (NWT), and Yukon (YK).

  • Yes, we provide samples. Let us know what interests you, and we’ll get them to you!

  • Sound masking is a technology that adds a subtle background sound to make speech and other noises less distracting. It helps improve speech privacy and creates a more comfortable acoustic environment in offices, healthcare facilities, and other shared spaces. Continue reading: Benefits of sound masking.

  • A sound masking system is more than just hardware—it’s about designing and installing a system that works for your space. Our services include:

    • Expert Consultation: We’ll guide you through the entire process, from planning to post-installation support.

    • On-Site Inspection: We visit your facility to assess your needs for sound masking, paging, background music, and security.

    • Custom Design: Using blueprints or CAD files, we create a sound masking plan tailored to your space. We’ll coordinate with your contractors, designers, or other trades as needed.

    • Quotation: We provide a detailed cost estimate based on your specific system design.

    • Installation: Our technicians can install the system, or we can provide guidance if you prefer to use your contractors. The system typically involves placing loudspeakers in a grid-like pattern above a suspended ceiling, but we also offer options for open ceilings, wall-mounted installations, and underfloor setups.

    • Tuning & Set-up: Using our TARGET tuning software, we fine-tune your system to ensure it works optimally. We also set up timers, keypads, and paging functions as needed.

    • Ongoing Maintenance: We follow up to ensure your system performs well and can adjust if your space needs to change.

    • Relocation Support: If you move to a new space, we can help transfer your system so it continues to work as intended.

    For more details, check out LogiSon Acoustic Network.

  • Our products can be customized to fit your acoustic and design needs. However, some options may have limitations. Contact us to discuss your project, and we’ll help you find the best solution!